Privacy Policy

Ultralec Electrical & Air Conditioning respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

We may collect personal information such as:

Your name
Phone number
Email address
Suburb or service location
Details about your enquiry or requested service

We collect this information when you:

Submit a quote or enquiry form on our website
Respond to an ad or contact us via social media
Call, email, or text us directly

2. How We Use Your Information

Your information is used to:

Respond to your enquiry or provide a quote
Schedule and deliver electrical or air-conditioning services
Send relevant follow-ups, reminders, or service updates
Improve our customer service and marketing efforts

We will never sell or rent your personal information to third parties.

3. Storage and Security

Your information is stored securely using password-protected systems and reputable service providers (e.g. ServiceM8, Google Workspace, Xero). We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

4. Marketing

From time to time, we may contact you with updates or offers related to our services. You can opt out of marketing messages at any time by following the unsubscribe link or contacting us directly.

5. Access and Corrections

You may request access to, or correction of, your personal information by contacting us at:

Email: info@ultralec.com.au
Phone: 0431714922
Address: Pomona, QLD

6. Policy Updates

We may update this policy occasionally. The latest version will always be available on our website.